Have a question before joining?

If you're not sure which course fits your level, or you’ve got a question about tools, access, or how things work — feel free to reach out.

I personally read every message and usually reply within 2–3 working days.

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You might be wondering…

Before getting in touch, here are a few things to know.

When can I expect a reply?

I usually respond within 2–3 working days (sometimes faster), Monday to Friday. I don’t reply on weekends, bank holidays, or in the evenings. Please respect that I’m a one-person business with a private life too.

Can we speak by phone or schedule a call?

No, I don’t offer phone communication. I keep everything in writing—it helps me stay focused and makes sure nothing gets missed.

Can I message you on Instagram?

I love Instagram — it’s a great place to share and connect.

But if you have a serious or important question, please email me. Messages can land in my request folder, and I might miss them.

I’m interested but unsure if a course suits my level — can I ask?

Yes, absolutely. Just let me know what you’ve tried before (even if it’s nothing), and I’ll point you to the best option.

Do you run in-person workshops?

My studio is based in Brighton & Hove. Currently, I offer a 1:1 Introduction to Luneville Embroidery workshop, which runs over two days. Feel free to message me if you’d like to know available dates.

Can I commission a custom embroidery piece from you?

Yes, I do take commissions. Send a short message with your idea, and we can discuss timing and price.

I need personal feedback on my project — can you help?

I don’t provide feedback over email or DMs. However, if you’d like to discuss your work in depth, I can offer a private, paid session. Just email me with a short note about your project, and I’ll let you know if it’s something I can support.

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